Privacy Policy

Last updated: 2025-10-03

This privacy policy explains what information SARL ETOBVIE ("we", "our") collects when you use the app CMMS allMAINT Solo, how we use it, and your rights. Please read carefully.

1. Data Controller

Controller: SARL ETOBVIE

Address: 6 avenue de la grange 19250 Meymac

Contact: info@allmaint.com

2. Data We May Collect

Depending on the features you use, we may collect the following categories of data:

• Identification data: name, email address, phone number (if provided by the user).
• Usage data: technical information and telemetry (device IDs, device type, OS version, error logs, screens viewed, usage duration).
• Location data: approximate or precise location if the user has given consent and if the feature requires it.
• Files and media: photos, documents, or attachments that the user chooses to upload via the app.
• Sensitive data: we do not intentionally request or collect sensitive data (racial origin, political opinions, health, etc.). If your app collects this type of data, it should be stated explicitly here.

3. Purpose of Processing

We use the collected data for the following purposes:

• To provide and maintain the app functionality.
• To process requests and communicate with you (customer support, important notifications).
• To improve, personalize, and analyze app usage (usage analytics, bug fixing).
• Backup and storage of documents related to maintenance management (if this feature exists).

4. Legal Basis

Under applicable law (e.g., GDPR), our legal basis for processing data includes:

• User consent (e.g., for location or camera access).
• Performance of a contract or pre-contractual measures (e.g., providing CMMS services).
• Our legitimate interests (e.g., security, service improvement), provided they do not override your rights.

5. Data Sharing

We do not sell your data. We may share data with:

• Third-party service providers (hosting, analytics, email sending) operating under contract and only for the purposes above.
• Legal authorities when required by law or to respond to legal proceedings.

6. International Transfers

Data may be hosted or processed in countries other than yours. When transferring data outside the European Economic Area, we implement appropriate safeguards (standard contractual clauses, etc.).

7. Data Retention

We retain data as long as necessary to achieve the purposes described above or to comply with legal obligations. Retention periods depend on the type of data and processing purposes.

8. Security

We implement reasonable technical and organizational measures to protect data. However, no transmission or storage method is completely secure; absolute security cannot be guaranteed.

9. Your Rights

Under applicable laws, you have the right to:

• Access your data.
• Request correction or deletion.
• Request restriction of processing or object to processing.
• Request data portability.
• Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, contact us at: info@allmaint.com.

10. Children’s Data

Our app is not intended for children under 13 years (or applicable local age). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us for deletion.

11. Cookies and Similar Technologies

If the app or website uses cookies or analytics tools (e.g., Google Analytics), describe their use here and how to disable via browser settings or in-app options.

12. Policy Updates

We may update this policy. The last updated date is indicated at the top and, if necessary, we will notify users via the app.

13. Contact

For any questions regarding this policy, contact:

SARL ETOBVIE
info@allmaint.com